Our standard HOA After Hours Emergency number is temporarily unavailable. For after hours emergencies, please call (920) 469-9452. We apologize for any inconvenience.
Visit our contact page to view emergency and routine emails and phone numbers.
Yes. AMS currently has several properties with full rehab projects to targeted rehab projects. The …
Upon signing of the Management Contract, AMS sends a timeline request for documents to the …
The owner and/or person requesting the resale certificates pays for them. There is no cost …
Resale certificates come with different prices. What will your fee be? Read More »
AMS does not have a CPA on staff; but, we require all staff accountants to …
Financials are provided before the 20th of the month.
Yes. All communities AMS manages may keep relationships with current vendors. We require vetting of …
Caliber is our software system, which is an HOA Management-specific software. Administrative and accounting team …
What software system do you use for property management? Read More »
AMS carries Employee Dishonesty coverage in the amount of $1 million per occurrence. This covers …
What are the provisions of your bonding against fraud? Read More »
Board Members are signers on all Reserve accounts, CDs, money markets, etc. Corporate Officers for …
Can Board members be listed on bank signature cards? Read More »
AMS uses Alliance Bank for day-to-day operations. The Board can keep relationships with other banks. …
Owners may pay by check, automatic bill pay from their bank or sign up for …
What are the hoa assessment payment options for Owners? Read More »
There are two contract options. The first one is an “all-in contract”. It does not …
Time for site visits would be applied to the number of contracted management hours.
Association Business Managers work on-site on an as-need basis. If staffing or a project requires …
AMS reviews all documents after transition. These include the CC&Rs, Bylaws, Reserve Study, Budget, and …
No. Any increase in fees is outlined in the management contract. Increases outside of the …
Have you raised fees for your managed properties without prior notice? Read More »
The Manager works with the Board and the Reserve Study Analyst to identify and ensure …
What is the property manager’s involvement with the Association’s Reserve Study? Read More »
AMS considers the needs of the community and a manager’s ability to transition a new …
Turnover for managers at AMS is low by industry standards. The average tenure at AMS …
Our managers have tenures ranging from three to sixteen years. We are proud of the …
How long have your team members managed community associations? Read More »
The average manager portfolio covers 8-14 properties. Each portfolio depends on the size, scope of …
Owners can call anytime with questions and maintenance requests. In Oregon, call (503) 598-0552 and …
AMS is one of only a handful of association management companies in the Portland/Vancouver area …
AMS has been managing community associations in Washington since 1988 and in Oregon since 1997. …
How long has AMS managed community associations? Read More »
It is generally the best practice for the association to act each time an owner …
How should the board proceed if it learns of a violation of the HOA governing documents? Read More »