How do you assign a manager to our account? If our assigned manager is out of the office, will we receive the same level of service until his or her return?

Question

tmgweb · Accepted Answer

AMS considers the needs of the community and a manager's ability to transition a new property into his or her portfolio. AMS attempts to choose a manager whose personality melds well with a Board and its Membership. If a manager is unavailable, a team member familiar with the HOA will respond to any needs or issues. The service level you receive will not waver, and if necessary, a member of the Executive Team will gladly step in to help.