ABOUT OUR BUSINESS
AMS | Association Management Services, NW is the division of The Management Family of Companies that manages homeowner and condominium associations (HOAs). HOAs have a board of directors made up of residents, who often don't have the time or experience to manage the HOA on their own. That's where we come in.
AMS employs a first-class team of Association Business Managers who oversee the operations of the HOA, working closely with the board - collecting dues, paying bills, budgeting, handling repairs, coordinating vendors, handling requests from residents, ensuring neighborhood compliance with the rules, overseeing board meetings, keeping up on laws that affect the HOA, providing free board member education, and much more. We have an in-house team of Assistants and an Accounting Department to support the HOAs we manage.
Our Member Services Department handles phone calls from HOA residents, helping them get logged into their community's website, setting up online payments, requesting architectural reviews, reserving clubhouse time, and any other needs they might have.
We also employ Clubhouse Attendants and Lifeguards to work in some of our communities.
We look forward to meeting you!
OUR PHILOSOPHY
At Association Management Services NW (AMS), we are proud of our unparalleled company culture that truly sets us apart from the rest. From the moment a new employee starts, we ensure they’re given the best training so they’re set up for success in their position and offer exceptional ongoing training as they continue to advance in their role and in the company. We are inspired and motivated by growth; we care about our employees and want to help them reach their career goals, whatever they may be. That’s why we promote from within and offer unparalleled developmental opportunities along the way.
CORE VALUES
We believe that our finest accomplishments come from working together. We encourage friendship, collaboration, and teamwork. We understand that without each and every one of our outstanding employees, we wouldn’t be where we are today, so we demonstrate our gratitude through company-wide employee appreciation and recognition programs. At AMS, creativity, innovation, and continuous results are cornerstones of our philosophy, and we live them every day. Join us and become a part of our amazing team!
We love to promote from within!
We offer ample training to take you where you want to go. We offer a variety of growth opportunities within our company. And, we offer an Education Benefit of $500 annually to help you achieve your goals.
Below are some examples of the career paths our AMS employees took!
Darla Berge
Staff Accountant
Senior Staff Accountant
Accounting Manager
Director of HOA Accounting Services
Stacy Ford
Member Services Administrator
Member Services Coordinator
Member Services Manager
Administrative Services Manager
Association Business Manager
Dominica Culver
Association Administrator
Associate Business Manager
Association Business Manager
Director of Association Business Managers - Vancouver Office
Director of Association Management Services – WA Region
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Application Submission
You found which position you were interested in, and submitted an online application. You will receive an email notifying you of the status of your application.
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We carefully review all applications submitted, ensuring you meet all of the qualifications for the position.
Application Review
We carefully review all applications submitted, ensuring you meet all of the qualifications for the position.
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If your skills match the requirements of the position, you will be contacted via phone or email to schedule a phone interview with Human Resources.
Phone Interview
If your skills match the requirements of the position, you will be contacted via phone or email to schedule a phone interview with Human Resources.
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You passed the phone interview, and will now be invited for an in-person interview with the hiring managers.
Interview
You passed the phone interview, and will now be invited for an in-person interview with the hiring managers.
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All of our positions complete some form of pre-employment testing, which is dependent upon the position requirements. This can include testing on the Microsoft Office suite, a live practical to assess customer service and problem-solving abilities, or a skills simulation for our maintenance positions.
Pre-Employment Assessments
All of our positions complete some form of pre-employment testing, which is dependent upon the position requirements. This can include testing on the Microsoft Office suite, a live practical to assess customer service and problem-solving abilities, or a skills simulation for our maintenance positions.
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All of our full-time positions require the completion of our personality test, which we use in part to determine cultural and organizational fit.
Personality Test
All of our full-time positions require the completion of our personality test, which we use in part to determine cultural and organizational fit.
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The last step in our interview process. You will be invited to meet with a panel of interviewers comprised of potential coworkers and members of management.
Meet and Greet
The last step in our interview process. You will be invited to meet with a panel of interviewers comprised of potential coworkers and members of management.
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A hiring decision is made, and you will be verbally offered the position. Upon acceptance, you will receive an email regarding the details of your employment.
Offer
A hiring decision is made, and you will be verbally offered the position. Upon acceptance, you will receive an email regarding the details of your employment.
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Screening
Prior to your first day, you must pass a drug screen and a background check.
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Onboarding
Congratulations – you’re now a part of TMG! Human Resources will be in contact with you regarding details of your first day, benefits eligibility, training, and other pertinent information.
BENEFITS
Below is a list of some of our benefits. Please note that most benefits are for employees working 30+ hours per week.
WHAT OUR EMPLOYEES SAY
