We can not express how lucky we feel everyday to with work with someone like [our manager]. You consistently exhibit common sense solutions while doing this in a professional air of sweetness. You also display a strong dedication to excellence, going above and beyond to ensure tasks are executed to the highest standard. Your unwavering work ethic and commitment to our achieving goals is most commendable.

Your work does not go unnoticed - Keep it up!

Our manager has been a pleasure to work with. He graciously takes the verbal abuse from certain owners but sets limits and boundaries respectfully. He answers the multitude of emails from owners in a timely manner. He is aware of the issues and nuances of our community. A real asset for everyone. I appreciate his sense of humor. He made my volunteer position fun and enjoyable with every contact.

After several years of horrible service from another management company, our HOA contracted with AMS for management services. Our manager and her team were assigned our account. What a delight. She immediately grabbed the bull by the horns and helped us put our affairs in order. While doing that she put systems in place that allow us to effortlessly take care of not only the day to day operations of our community, but to effectively respond to immediate needs. She is very responsive and patient with our Board in helping us keep our community on track. She handles complaints and impatient homeowners professionally and courteously and makes decisions base on the rules of our HOA. As president of our HOA, the AMS staff is always available to me for consultation. We truly appreciate our manager and her colleagues for helping us maintain our community!

I just want to acknowledge with gratitude the tremendous help and professional service that our Eagle’s Loft community has received, and is continuing to receive, from your team at AMS with respect to the recent water damage from broken pipes associated with our Fire Suppression System or other yet-to-be-discovered causes. We know that we are not the only Association under your care that has been faced with these unfortunate challenges.

Your quick and organized assistance to us, which is expediting the assessment and reparation of our needs, is so deeply appreciated and is making a great difference in the lives of those who are continuing to be effected by these challenges.

I want to give a big shout-out to Hillary, who has gone above and beyond more than once for us. The most recent example is her heroic effort to get us “Fire Danger” signage before the 4th holiday.  I didn’t think it was possible. Hillary proved me wrong. And it make a huge difference. 

I owe them and you so much. Thank you.