COMPARE LEVELS OF SERVICE

FULL SERVICE MANAGEMENT PLAN (FSMP)

STANDARD SERVICE MANAGEMENT PLAN (SSMP)

FINANCIAL SERVICES ONLY PLAN (FSOP)

Meetings end no later than 8 pm

Meetings start prior to 4:30 and end by 6 pm

No meetings included

 Tax return and audit facilitation

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Financial management – accounts payable, accounts receivable, financials

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Assessment billing and collection

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Fiscal review and budget preparation

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Document delivery and escrow services

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Annual report

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Maintenance coordination (24/7 emergency maintenance service available to SSMP and FSMP)

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Maintenance and site walks/inspections

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Vendor Management

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Reserve study coordination

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Community calendar for contracts, maintenance, budget planning, insurance

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Insurance review and coordination

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Owner communication (i.e., letters, notices, flyers, etc.)

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New owner welcome packet

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Community website

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Architectural Request coordination

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Newsletter preparation

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Management Report and Action List preparation

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Annual meeting facilitation and attendance

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Board meeting facilitation, attendance and meeting recording

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(Daytime meetings only)

Special meeting and hearing attendance

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(Hourly rate)

Additional services are available on an ala carte basis, i.e., the Neighborhood Enhancement Program, newsletter preparation, etc.