NEED HELP?
We'd love to hear from you. There are many ways you can contact us:
5 Locations
Visit, call, fax or write to one of our locations listed below
Call Us Toll-Free
(888) 485-9676
Contact Member Services
For non-emergencies, call or email us using the location links below.
After-Hours Emergencies
For fire, flood, or threat to property only. If you're unsure about whether your situation is an emergency, call our office numbers first. As always, call 911 in case of life-threatening emergencies.
(866) 820-2837
(866) 317-8630 for High-Rise Properties
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PORTLAND
16520 SW Upper Boones Ferry Rd Ste 250
Portland OR 97224
(503) 598-0552 Phone
(503) 598-0554 Fax
(866) 820-2837 After-Hours Emergencies
HOURS
Monday - Friday 8 am - 5 pm
PORTLAND
High-Rise Division
1750 S Harbor Way Ste 240
Portland OR 97201
(503) 334-2198 Phone
(866) 317-8630 After-Hours Emergencies
HOURS
Monday - Friday 8 am - 5 pm
Cash payments are not accepted at this location.
VANCOUVER
7710 NE Vancouver Mall Drive Ste C
Vancouver WA 98662
(360) 891-8060 Phone
(360) 891-8829 Fax
(866) 820-2837 After-Hours Emergencies
HOURS
Office hours: Monday - Friday 10 am - 3 pm
Phone hours: Monday - Friday 8 am - 5 pm
Cash payments are not accepted at this location.
SALEM
698 12th St SE Ste 240
Salem OR 97301
(503) 376-6785 Phone
(866) 820-2837 After-Hours Emergencies
HOURS
Monday - Friday 8 am - 5 pm
By appointment only
TRI-CITIES
30 S Louisiana St Ste 2
Kennewick WA 99336
(509) 396-0088 Phone
(509) 546-0680 Fax
(866) 820-2837 After-Hours Emergencies
HOURS
Monday - Friday 8 am - 5 pm
Cash payments are not accepted at this location.